There are constant queues, and there are always 2 windows open. There are not enough staff. Any trip to the department is a waste of at least half an hour. Otherwise, you can spend an hour waiting. The neighboring department is always half-empty, often there are no people at all. And then every time there is a negative loss of time
Mail is like mail. People know when, but you can get in and pick up the parcel at any time of the office. There have been no conflicts with the staff, so so far 5 stars.