I would like to express my deep gratitude to the store, especially to the consultant who helped me figure out the wireless headphones. He gave me a lot of time and fixed the problem.
My wife and I bought a coffee maker in installments. We were prompted to take this step by "black discounts" and excellent advice from the sales manager. We made it out quickly and are already using it, so far everything is fine.
Garantservice service''from the ELECTROSILA company, a divorce for money!We bought a dishwasher and signed a contract for 5 years of service, so the seller persuaded us.Every year, a "master type" should come.A year after the purchase, he came, took out the filter, as if he had cleaned it, filled in my salt, put my tablet for the dishwasher, turned on the machine, and said that he had cleaned everything.I called the dispatcher, told him about the master, and received an answer that the car was not cleaned like that.They sent another one, this one poured the powder into the car, which was covered with a white coating and smelled of washing powder for a week!That's all, what do you mean?Who works there?What do they charge money for?There are no funds for cleaning products, but what about the details?
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Александра К.
Level 3 Local Expert
September 16, 2023
I bought Panasonic headphones and iPhone chargers here.. everything works fine! I really liked the service, everything was well told!
We bought a refrigerator here, a young guy told us everything in detail and answered all questions about operation. The choice has become smaller than it was last year. The store is next to the Yakub Kolas Square metro station. Parking is small, but there are almost always places.
Nice store, friendly staff. The quality of customer service is at the highest level. The assortment of goods in sufficient quantity, convenient location of the store. I will be happy to come shopping again.
The staff is very polite and attentive. They explain everything correctly. 100% customer-oriented. In the store, all the shelves are filled with household appliances. There are many different promotions and special offers. I recommend it for a visit!!!!
A very good store, many thanks to the Terno consultant Andrey, who helped with the selection of headphones. We checked everything and were satisfied with the purchase. I recommend it.
SV
They help a lot with the selection of goods and, after their help, it is very easy to choose a good product, especially one that I need.
Thanks to consultant Andrey Ivchenko for his help in choosing the product
A great store, the staff is welcoming, despite the large number of other people in the store, they quickly helped with the purchase, I am very pleased with the visit, I advise everyone!!!
Thanks to the wonderful staff. On December 30, they helped me deal with my question quickly and efficiently. Very attentive attitude. I didn't have to go again on the holidays and stand in traffic jams. The girls at the checkout are great. I always knew that Belarusians are the best and the most incredible🌷🌷🌷
Wonderful! And surprisingly, the prices are really lower than in the 5th element, I did not believe it. Excellent and unobtrusive service! I got in by accident, but I will definitely come back.
We bought a kitfort 596 vacuum cleaner. A good and convenient vacuum cleaner, it does not take up much space, which is very important. He does his job with a bang, very well for his money. Nice bonuses as an additional guarantee and a cute magnet :)
The staff was very pleasant and polite, explained and showed everything. Ekaterina Balashova, thank you)
There is a good choice of equipment, sellers will always consult, promotions and sales are held periodically. The store itself is small in size, however, there is plenty to choose from. There is a subway nearby.
I bought a coffee machine here at a very good price, I am happy with the purchase. Consultant Mikhail Bokut is a professional in his field, helped with the choice of a model. He supervised from the moment of purchase to the installation of the coffee machine at home, thank him very much.
One of the best electrosila stores in Minsk. Everything is there. You can order delivery. The sellers are very polite and attentive. The advantages are parking directly in front of the store. Cons parking is often occupied by leftist people.
To Valery Sadikhbeyli, many thanks and respect for the service in the mag. I threw it on Krasnaya Street, very competently and mercifully to customers, thank you and happy New Year 2022!!!!
We bought a monoblock for the company, it was available in the store. The staff showed flexibility in the design (contract, cashless payment) and customer orientation at the level. Well done.
The other day I bought a phone there (it was available, unlike competitors)
Terrible delivery to the regions.
Be prepared to pay an additional 20 rubles for delivery - the same amount.. if not more.
The delivery time that was negotiated with the operator does not correspond to reality.
The courier (employee) of the post office called at the time of delivery.
"Tracking by tracker" is something unique - you have to sit and update 24/7.
I do NOT Recommend it!!! There is a better delivery in the Republic of Belarus
We bought a Delong coffee machine, and were left with an unpleasant feeling of deception. They said that the water filter is included, and they paid. It turned out not to be. I also had to buy a filter separately for a lot of money!!! The same coffee machine in the Castle costs much less!!!
A very good store. Today we bought a TV bracket, the consultants are masters of their craft, quickly and clearly explained which one is better. Thanks a lot to the guys.
Nice store in the center. I had to apply for a warranty (replacement of JBL headphones), everything was changed without unnecessary red tape. Thank you, Electrosila.
It is located in a convenient location. The only place where, in our heat, I found the right fan to order on the same day, and I didn't have to wait for it from three days to a week. We made everything out quickly, checked in the store, packed it back and wished a good trip)
A separate respect to the employee (sorry, buddy, I didn't look at the name on the badge), who can be humorous. (We checked the white Electrolux fan with you, looking for where the remote control went).
I recommend contacting you. I don't know about other stores in the chain, but this one is quite cozy and conveniently located.
I came to the store, but none of the staff paid attention to me, did not help with the choice, although I doubted for 10 minutes. After that, I also lost 10 minutes at the checkout, because they served one person for a sooo long time and only 1 cash register was open
A large selection of equipment, polite consultants, the cashier issued a bonus card. There are a lot of promotional offers. One of the disadvantages is a small parking lot. But there is a subway nearby, so you don't have to go by car.
A good store, a lot of promotions, consultants themselves offer help, advise what to choose based on feedback from customers who have already purchased products. It's a little cramped, but there aren't many people either, they don't go in droves.