In February 2024, the store opened after the renovation and reconstruction of the squares (previously, two of our well-known confectionery brands were located on this territory).It is beautiful,bright, free, a cafeteria is open and there is a retail department with a seller.The entire assortment, which is produced by the factory in Gomel, is constantly updated.It's chocolate on the stock, then cookies, sweets.If the acceptable use period is approaching in a couple of months, then the price is falling, just buy!And we are buying, now we also have it.The staff is friendly, but I don't remember much about the young ones.If there are long queues at two cash desks, and there are always a lot of customers at lunch, then you can ask them to punch a check in the cafeteria.There are storage cells for large bags, so as not to bring them into the trading floor.
Rude communication with customers! I didn't expect this from the store director.
I'll start from far away, bought a box of chocolates and later discovered that the candies had deteriorated, changed shape, color, crystallized, and so on. Although the deadline was fine. I contacted the head of the technical control service, A.A. Filippova, by mail. She apologized and told me to come to their company store in the capital to exchange the box.
We went to Spartak in Stolitsa shopping center to find out what we need to return (passport/receipt/box), to which the store director started yelling, "why did you come here? Go to where you bought it, it's not our party," and so on, and all this in a raised tone with malicious overtones. Although we had absolutely good intentions.
Naturally, this is not your party, because in my address I wrote the city where the box was purchased, but I was told to come to the capital, because we live in Minsk. But she didn't want to listen to anything. She talked not as a customer, a customer, a consumer, but as an enemy of the world.
Realizing that we only needed a box of chocolates, we returned a few hours later, the director was gone. The cashier began to say with displeasure and rudely that she knew nothing, that we only needed to communicate with the director. Okay, but why is this attitude towards people?
As a result, after being asked to call the director, the box was exchanged for us.
But as a result of the nerves spent, it wasn't worth it. My anxiety went up, as if it was my fault that the candies were ruined! And of course, there were no apologies.
The company itself, of course, is not to blame for the fact that they employ such employees who are so "able" to present the company store in all its glory.
We bought and will continue to buy Spartak candies, but there is no desire to come to this particular store anymore. All the best
I went into the store of these sweets and got stuck on such a variety. There are a lot of different gift sets, my eyes are already running away. Different chocolates, and how many candies are distributed. Well, anyway, she came out with a large package of gifts. And everyone comes out happy and with their bags.
A good selection of sweets. There are tea, cookies, cakes. You can choose a box of good chocolates or chocolate for a gift. The prices are quite reasonable. There is a gift shaped chocolate, but the price is too high for it. There is a small cafeteria. In general, I like the store and the staff is polite - it's nice to buy.
Delicious chocolates from the manufacturer. For me, Spartak tastes better than another Belarusian manufacturer. It's just that Spartak doesn't have many branded stores - you won't find them at every metro station. A good choice, the prices in all Spartak branded stores that I visited in Minsk and Brest are the same
The company store of the Spartak chocolate factory sells very tasty chocolate. Every time we arrive in Minsk, we leave with a lot of this delicacy. There is even bitter chocolate with 99% cocoa.
There are branded shops of Kommunarka and Spartak in this pavilion. A diverse assortment of sweets: sweets, cookies, chocolates. According to the prices, it's definitely lower. For example, the price of 99% bitter chocolate was 2.69 rubles, lower than in Gomel, in the city where it is produced.
Very good product quality and fresh delivery time. The saleswomen are polite and joyful. They are dressed very beautifully and aesthetically.
It is located near the railway station. You can buy gifts as a gift before the trip!
I recommend this pavilion!
Cool brand store! A large selection of products offered! Promotions and discounts are encouraging. I really love the candy Duo❤️ Gorgeous New Year gifts for children!! I recommend 100%
A large assortment of sweets, always fresh candies and waffles. The sellers are polite and will always help with the choice. Very convenient location of the store, the very center of the city.
Favorite candies. A very nice branded store. You can even drink coffee on the spot.
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Vladimir
Level 13 Local Expert
February 14, 2024
This store is good, the selection of products is excellent and there are always fresh candies. This is a sweet tooth review :)
But it is unclear why the Spartak store chain in Minsk is shrinking? There were so many shops, and now there are fewer and fewer.
As for me, the demand did not fall on your sweets. According to many friends, your products are better than your direct competitor.
And most importantly, urgently open a store in the Stolitsa shopping center!!!
Great store! Always fresh products, the widest range. It is also very convenient that the products of both Spartak and Kommunarka factories are presented in one store at once
I wanted to find out about the availability of goods in this store - I needed a lot of sweets. In response - rudeness, rude tone and insubordination. Does the manager (or whoever is answering the phone) really not need the revenue so much? Please take the necessary measures. I don't want to buy even one chocolate bar there now, not to mention buying for large sums.
a disgusting seller, I wanted to book a product for a large amount in response to us with a sigh and with sighs, through begging, they said the price and then had to count themselves
PLEASE TAKE ACTION!!!!
what about customer orientation?
I love this store, even though I don't visit it often. A decent selection of sweets - candies, cookies, waffles by weight and in packages. Large storefronts, spacious - there is a place to stand in line if there are a lot of people. The sellers are friendly and fast. There is a Communal Apartment opposite.
The assortment, the quality, a lot of gift sets and most importantly the price. It is lower than in other Spartak stores, such as the market.
Definitely super!
Very good prices in the store, and if there are also promotions, then it generally works out great. A clean and cozy shop with a pungent smell of chocolates. There are often long queues and a large assortment.