We celebrated a birthday with a group of 10 people. We were generally satisfied with the visit, and for many years we have often ordered food delivery at this cafe.
The banquet was carefully organized, the dishes were served at the agreed time in full, the administrator took into account all the wishes on the menu.
The service and services of the bar were a little late, but perhaps this is due to the full seating in the hall.
The menu covers the main taste preferences, we tried everything. I was most impressed with the hot appetizers, salads, and grilled dishes. Most of the pizzas are also quite tasty.
The Japanese menu and desserts are not exciting. It is a special regret that tiramisu and fondue are no longer in the assortment, but these were your best desserts.
We wish the owners of the establishment to install storage systems for water, which will make visiting the cafe even more comfortable for guests. Prices are lower than in a cafe of a similar category, with good quality dishes and a cozy interior. There is a discount for birthday parties.
It's a great place, I've been going for years, and I've seen how the staff has changed. I like everything, Konstantin is a great waiter, and the guys Artem and Maxim. Very nice and attentive guys.
Recently, the situation has begun to strain, such that a woman (as I understand the admin) is constantly standing and watching, I don't understand why, but it's uncomfortable. And the place where you come to eat should be comfortable and should not be burdened by such questions. I hope this will be taken into account.
I have been visiting this cafe for the third time, I like the spacious bright veranda, the music is unobtrusive, the waiters are polite and efficient, courteous and attentive (not every cafe in Donetsk will find such service). The menu is quite varied. The dishes are delicious, the portions are not small, the prices do not bite. It's clean and cozy, I'll come back.
Delicious food, good service, helpful staff, cozy atmosphere and everything is prepared very quickly! Ginger-pear lemonade is simply incomparable! Repeat it! If you pass by, there are delicious lemonades and free desserts, come in! 🥳
Very polite staff, friendly waiters, high level of service! Cozy atmosphere, clean rooms, pleasant music with a moderate sound level!) Bouquets of fresh flowers on each of the tables catch the eye.
A cozy cafe with a warm atmosphere, attentive staff and delicious dishes. An ideal place for meetings or relaxing with a cup of fragrant coffee. Pleasant interior and music create a special mood. I definitely recommend it!
A magical place, especially after the renovation of the interior! It is very bright and cozy, delicious food and pleasant service are incredibly pleasing. I want to visit you as often as possible.) Thank you for being here!
I visited this place several times at different times of the day, ordered delivery. Good quality food, unlike other establishments. I took hot snacks, different ones, already by them it can be determined that the oil changes regularly. The service is on the level - the waiters Daria, Konstantin, Valeria clearly show what service is. The courier of the establishment was also as polite as possible, but I forgot to ask him his name. The waiting time is short, 10-15 minutes in the hall, 30 minutes delivery. Waiters, cooks, and couriers are trying their best. It's nice to be in an institution where everyone is doing their job well. Thank you so much for the delicious food and a pleasant time
I recently visited the ”Basil" and was completely delighted! This place was a real discovery for me. The atmosphere in the establishment is very pleasant and cozy, which immediately creates the mood for a great evening.
The menu was pleased with the variety: here you can find dishes of Italian and Japanese cuisine, as well as fast food. I was especially impressed by the pizza “Capricciosa” – thin, soft dough, delicious sauce and ham. I also tried the Osaka rolls, which turned out to be interesting to the taste. The service was polite and unobtrusive, which added to the positive impressions of the visit.
In general, the pizzeria Basil has left behind only positive emotions. I will definitely come back here again and recommend it to my friends and acquaintances. Thanks for a great evening!
“Great restaurant! A cozy atmosphere, attentive staff and very tasty cuisine. The dishes are fresh, beautifully served, and the portions are generous. I especially liked pasta and desserts. I will definitely come back again!”
Good afternoon!
We visited the "Basil" with my husband yesterday and today.We really liked the menu, where there are photos of dishes, a good assortment, the atmosphere is pleasant, cozy and beautiful.
We tried almost all alcoholic cocktails), beautiful presentation, interesting in taste.
Of the food, we appreciated the Salad with spinach and seafood,mussels in cheese sauce, solyanka, salmon steak is very tasty!Respect to the chefs!The waiters are unobtrusive, smiling.There are fresh flowers on the tables.
I want to come again!
Thanks!
Guests of the city of Donetsk.
An incomparable institution! The menu is great, the staff is wonderful and the atmosphere is pleasant. Fresh flowers decorate, music relaxes. Thank you very much, more visitors and prosperity! The best cafe in Donetsk ❤️
Thank you very much, the food is top-notch, sushi is always delicious, I liked pizza more. The atmosphere is New Year's, it warms the soul, the kitchen is open, the staff is great! Waiting time - I didn't have to wait long, it's amazing and delightful) The staff is kind and helpful)
Great coffee, great cuisine, amazing service.
I'm not recommending it, I'm just insisting you get here! it is better to book a table by appointment.
The staff is bustling with their work, the waiter this evening was a super mega duper with a great sense of humor and did a great job with everything
I recommend the most gorgeous place, I even insist.
A great place, a pleasant and cozy atmosphere. Polite and patient waiters. They will always advise you exactly what you need. I often visit this particular place, everything is always delicious and freshly cooked.
We were insanely dissatisfied!
We came to lunch for lunch, we were limited in time. We were specifically asked about the cooking time for two hot portions, we were told 10-15 minutes, so we received our dish in 40 minutes, although 2 tables were occupied in the hall.
We decided to order pizza for pickup, we were told that 1.30 was needed to prepare 3 pizzas, we arrived 1.45 later for our order. The administrator could not find our order for 10 minutes and after that, it was announced to us that our order would be ready in another 1 hour.
Our order hasn't even been prepared yet. Neither the cafe administrator nor the call center could warn us that our order was delayed.
When visiting the cafe, the administrator was able to justify that "full boarding, we are not in time."
After that, we refused our order and called the call center with a request to connect us with the people responsible for working with pickup orders, but no one called us back.
Apparently, the cafe has a fast food operating mode and they don't care about your time.
If you are limited in time or you have an event planned for a certain time, definitely do not contact this institution, value your time and nerves.
Very tasty.. It's a cool environment. Kind and lovely waiters. The atmosphere is high.. Light music.. I advise everyone to visit this institution.. You will be satisfied)
Basil is a cozy and beautiful place, which is pleasant to come to every time, a varied menu, a beautiful presentation, delicious dishes. Separately, I would like to say about a very tasty variety of tea and hot drinks
Thank you for the excellent service: Delicious dishes and special attention to children, for gifts and a great mood! Special thanks to the waiter Svyatoslav for the high-quality service, clarification of nuances and taste preferences, it is very valuable!!!!!!!!!
I honestly don't understand why there are so many positive reviews.…
I was choosing between a trusted place nearby and this one. I fell for the reviews. The verified place has a rating of 4.6, but basil is actually not worth it.
From the cons in order:
1. Basement, the setting is like in a good dining room, but not like in a cafe, with the prices of an average restaurant.
2. Poor ventilation (the hall smells of food).
Regarding food:
1. Cappuccino is like in a cheap vending machine. It's also rancid
2. Caesar with chicken can be eaten. The only thing is, the sauce is made with herring and not anchovies. And in large quantities, because there is a very distinct taste of herring.
3. Chicken broth (aka homemade noodles). The broth is medium rich, but I didn't like the taste of the chicken itself, it's kind of specific (not not fresh, just the taste is strange). Carrots are grated like on a Korean salad, and as for me, they don't belong there at all.
3. Carbonara paste. Instead of bacon, there's a brisket, and it's cut into bars. The pasta has a lot of sauce and is very salty (probably because of the smoked brisket).
4. Mussels for baked with tobiko. In general, they are ordinary. You can eat, but not really.
In general, I ate like in a regular dining room, at the price of a restaurant. Not impressed at all.
Will I come back? Definitely NOT.
A grateful honest review of a visit to the institution "Basil" on Artyom 125😊 My husband and I were on Sunday morning. A pleasant place, there is a playground on the street and a hall indoors. Warm blankets were carefully given out. The cuisine is delicious, the photo on the menu corresponds to the real dish. Friendly staff. Special thanks to the waiter Artyom for his care and pleasant emotions
It used to be very tasty, but now it's just terrible, even for this money!🤢🤮
We ordered rolls, we were thinking of having dinner with a girl. Upon opening them at home, they immediately saw that something was wrong with the rolls, they were crooked, the fish was pale, almost white and there were very few of them. When they tried, there was no limit to their disappointment. The rice was overcooked, the fish was sour and tasted like fish and smelled unpleasant. The rolls were terrible, as if they had been cooked a week ago, and they were standing in a warm place, waiting for someone to order them.
After calling the basil and complaining about the disgusting quality of the food, the operator apologized and said that he would inform the administration and contact us. No one called back the next day.
I highly do not recommend this place to anyone.
Friendly staff, good cuisine, a large selection of dishes for every taste! A very pleasant, unobtrusive design.
They work on delivery, always fast and tasty!
The pizza is delicious, but the service is lame. This is not the first time we order pickup, the operator promptly confirms the order and says that it will be ready within an hour. However, in fact, the order is ready for delivery no earlier than 1.5 hours later. At the same time, the administrator, after an hour, asks to wait 15 minutes, and then another 15, and then the answer follows that she does not know when the order will be ready. So, if you don't want to stay hungry, order in advance, about three hours in advance.
We often visit this place with friends, always delicious cuisine, cozy atmosphere and excellent service. Dishes for every taste, European and Japanese menu.
The basil cafe has very tasty food, especially borscht, sushi and pizza. The staff is excellent, special thanks to the waiters. Everyone is on top, we were satisfied!
Very good service, friendly waiters know me very well, offered delicious dishes that I was delighted with , I will visit the Basil restaurant again and again with great pleasure 😍
We visited the Basil cafe and really liked the cuisine. The service in the cafe leaves only positive impressions. The waiters are friendly and welcoming, who can advise you on what to choose. The cafe's administrator was periodically interested in our comfort and convenience. We recommend the Bazalik cafe to everyone!
Good afternoon! I always order food at Basil. 🌿 High-quality service, the food is very tasty. We live not far away, we go to sit with our family on weekends, friendly waiters. I like the quality control after the order. Once they brought a pizza with a raw cake. The next time we ordered, we sent pizza for free as an apology. In the cafe on Artyom, there is a children's room and a beautiful hall, thematically decorated. I recommend 👍
P.S. The waiter Konstantin is just a darling, he came up several times, asked if he liked everything, clearly and quickly took out orders 🫡
We had a nice time in a wonderful place. The service is good, everything is very tasty. Come, you won't regret it! Thanks to all the staff of the Basil Cafe
The service is fast, despite the large number of visitors in the hall. The dishes are delicious, everyone was happy! I especially liked the tinctures and the special basil tea!
I ordered food delivery for a gift, the manager is rude, despite this, everywhere they have - in the bot, in the receipt - that tips to the manager and the deliveryman are welcome. The manager spoke in a rude tone, but sent a message with a tip, the order was delivered in 3 hours, instead of the promised 1.5, THEY PUT SOMEONE ELSE's CHECK in a gift bag, I warned about it! The comments on the order were not taken into account, and I am silent about the fact that the coffee was delivered at least an hour after its preparation! This is the first time I have met such work of employees
It's an amazing place. I come here every week. Special thanks to the waiter Artyom! The best cuisine, the best service. Everything is always fast and delicious
There are always beautiful flowers on the tables, orders are made quickly against the background of other establishments, the atmosphere is pleasant, the waiters too.
The pizza is very tasty, the dough is amazing, compared to other establishments.
I put 4 instead of 5 only because after a delicious meal I had to stay at home in the toilet for a very long time, whether it was because of the food here or not, I do not know, but just in case, be careful.
The interior is beautiful, the food is delicious, I really wanted to try pizza, but they said to wait an hour and a half, so we ate tom yang soup, delicious salads, caesar, with sea products, chuka, tea in the assortment
We visited once, stopped by for breakfast, but we were told that there are only pancakes from breakfast. We took pancakes with salmon and cottage cheese (very tasty, tastier than in Moscow ;)), and another burger (also normal)). Overall impression: I liked the cafe, especially the service. We express our gratitude to the waiter Konstantin!
I visit this place periodically. Always high-quality cuisine, reasonable prices. There is a summer terrace. There are always some interesting promotions. A big plus is the ability to order delivery, as well as pickup (-20% in this case)
We ordered delivery many times, everything was fine, but on Sunday we came to the restaurant itself to sit. As a result, priority is given to delivery, drinks leave much to be desired, pork steak was brought raw and inedible in general taste. I liked only the snacks, without them zero stars
It's a very cozy place, we liked it. Previously, we always ordered pizza to take away, decided to visit the cafe this time and did not regret it. Konstantin is a very friendly waiter.
It's a great place, very tasty, and the service is excellent. A gorgeous summer veranda. Good service and a varied selection of dishes. I recommend this place.
Special thanks to the waiter Daria.
Very disgusting, we ordered rolls and pizza the other day
The order was placed through the website at about 17:40, no one called back to confirm the order until they called and clarified for him. As a result, the order arrived at 22:00, but that's still half the trouble. After eating, we have been lying for the 4th day with poisoning.
They left only negative impressions about themselves. I do not recommend ordering anything here.
A very cozy room, especially after renovation. There are always fresh flowers on the table. Every day there is some kind of cool trick with stocks. I liked the pizza and the pancakes with salmon. The waiters are smiling 👍 Treated to a cake 🥰
A nice and cozy restaurant! The food is very tasty.Pizza, sushi and other dishes will not leave you indifferent to this place!
It is also nice that the restaurant is open until 22:00.